Welcome to http://www.whatsloan.com (“Website”) and WhatsLoan ("Mobile Applications") (hereinafter known as Whatsloan), a company incorporated under the provisions of the
Companies Act, 2013 , together referred to a “We” or “Us” or "Our" This document is an electronic record in terms of
Information Technology Act, 2000 and is generated by a computer system and does not require
any physical or digital signatures.
Before you use our Website
and/or Mobile Applications, you must read all of the terms of Use (“Terms”) herein and the Privacy Policy provided on the Website and/or Mobile Applications.
By using our website and/or Mobile Applications (“Services”), you understand and agree that we will treat your use
of the Services as acceptance of these terms from such point of usage. You may not use the
Services if you do not accept the terms. If you do not agree to be bound by these terms and
the Privacy Policy, you may not use the Website and/or Mobile Application in any way. We
reserve the right at any time, at its sole discretion, to change or otherwise modify the
terms without prior notice, and your continued access or use of this Website and the Mobile
Application signifies the acceptance of the updated or modified terms. If you object to
these terms or any subsequent modifications to these terms or become dissatisfied with the
Website in any way, your only recourse is to immediately terminate use of the Website and/or
the Mobile Application.
Our Rights
You agree that we own all
legal rights, title and interest in and to the products and/ or services, including any
intellectual property rights which subsist in the products and/ or services (whether those
rights are registered or not, and wherever in the world those rights exist). You further
acknowledge that the products and/ or services may contain information which is designated
confidential by and that you shall not disclose such information without our prior written
consent. You may not copy, create a derivative work from, modify, reverse engineer, reverse
assemble or otherwise attempt to discover any source code, sell, assign, sublicense, grant a
security interest in or otherwise transfer any right in the products and/ or services. You
do not have the right to use any of our trade names, trademarks, service marks, logos,
domain names, and other distinctive brand features. You do not have the right to remove,
obscure, or alter any proprietary rights notices (including trademark and copyright
notices), which may be affixed to or contained within the products and/ or
services.
Website & Mobile
Applications Use
The website and/or Mobile
Application is intended for personal and commercial use. You can only register to become a
member of the Website and/or Mobile Application if you are above 18 and can enter into a
binding contract. You are responsible for maintaining the secrecy of your passwords, login
and account information. You will be responsible for all use of the Website and Mobile
Application by you and anyone using your password and login information (with or without
your permission).
You also agree to provide
true, accurate, current and complete information about yourself as prompted by the Website
and/or Mobile Applications. If you provide any information that is untrue, inaccurate, not
updated or incomplete (or becomes untrue, inaccurate, not updated or incomplete), or we have
reasonable grounds to suspect that such information is untrue, inaccurate, not updated or
incomplete, we have the right to suspend or terminate your account and refuse any and all
current or future use of the Website and/or Mobile Application (or any portion thereof) or
Services in connection thereto.
By making use of the Website
and/or Mobile Application, and furnishing your personal/contact details, you hereby agree
that you are interested in availing and purchasing the Services that you have selected. You
hereby agree that we may contact you either electronically or through phone, to understand
your interest in the selected products and Services and to fulfil your demand or complete
your application. You specifically understand and agree that by using the Website and/or the
Mobile Application you authorize us and its affiliates and partners to contact you for any
follow up calls in relation to the Services provided through the Website and or Mobile
Application. You also agree that we reserve the right to make your details available to
partners and you may be contacted by the partners for information and for sales through
email, telephone and/or SMS.
The usage of the Website and
or Mobile Application may also require you to provide consent for keying in your Sensitive
Information (“SI”) (including but not limited to user ids and passwords),
as may be necessary to process your application through this Website. SI keyed in shall be
required for enabling hassle free, faster and paperless (to the extent possible) processing
of applications for financial products so opted / availed by you. We shall adhere to best
industry practices including information security, data protection and privacy law while
processing such applications and the SI interface where key in of SI is required shall not
be stored. However, We shall not be liable to you against any liability or claims which may
arise out of such transactions.
You agree not to use the
Website and/or the Mobile Application for any purpose that is unlawful, illegal or forbidden
by these terms, or any local laws that might apply to you. Since the Website is in operation
in India, while using the Website, you shall agree to comply with laws that apply to India
and your own country (in case of you being a foreign national). We may, at our sole
discretion, at any time and without advance notice or liability, suspend, terminate or
restrict your access to all or any component of the Website and/or Mobile
Application.
You are prohibited from
posting or transmitting to or through this Website and/or Mobile Application: (i) any
unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material or
content that would violate rights of publicity and/or privacy or that would violate any law;
(ii) any commercial material or content (including, but not limited to, solicitation of
funds, advertising, or marketing of any good or services); and (iii) any material or content
that infringes, misappropriates or violates any copyright, trademark, patent right or other
proprietary right of any third party. You shall be solely liable for any damages resulting
from any violation of the foregoing restrictions, or any other harm resulting from your
posting of content to this Website and Mobile Applications.
Privacy policy
We are committed to protecting
your privacy and we treat your privacy very seriously. We process information about you in
line with our Privacy Policy. By using this Website or Mobile Applications, you agree to the
way in which we process and deal with your personal information. We may disclose your
personal information or access your account if required to do so by law, any court, any
financial services authority, or any other applicable regulatory, compliance, governmental
or law enforcement agency.
Our BFSI Partner
Principals
Our display of loan, mutual
funds, credit card, insurance and other financial products, offered by third parties, on the
Website and or Mobile Applications does not in any way imply, suggest, or constitute any
sponsorship, recommendation, opinion, advice or approval of from us against such third
parties or their products. You agree that we are in no way responsible for the accuracy,
timeliness or completeness of information it may obtain from these third parties. Your
interaction with any third party accessed through the Website is at your own risk, and we
will have no liability with respect to the acts, omissions, errors, representations,
warranties, breaches or negligence of any such third parties or for any personal injuries,
death, property damage, or other damages or expenses resulting from your interactions with
the third parties.
You agree and acknowledge that
the credit shall be at our sole discretion and financial partners (lenders, credit card
companies, insurance and mutual fund companies) while making any application through the
Website for a financial product offered by such financial partners; we shall not be held
liable for any delay, rejection or approval of any application made through our Website or
Mobile Apps.
Disclaimer
The Website and/or Mobile
Application and all content and Services are provided on an "as is" and "as available"
basis. We expressly disclaim all warranties of any kind, whether express or implied,
including, but not limited to, the implied warranties of merchantability, fitness for a
particular purpose, title, non-infringement, and security and accuracy, as well as all
warranties arising by usage of trade, course of dealing, or course of performance. We make
no warranty, and expressly disclaims any obligation, that: (a) the content will be
up-to-date, complete, comprehensive, accurate or applicable to your circumstances; (b) The
Website will meet your requirements or will be available on an uninterrupted, timely,
secure, or error-free basis; (c) the results that may be obtained from the use of the
Website or any Services offered through the Website will be accurate or reliable; or (d) the
quality of any products, services, information, or other material obtained by you through
the Website will meet your expectations.
Limited liability
We will use reasonable
endeavours to ensure that the data, material and information on this Website or Mobile
Application is accurate and to correct any errors or omissions as soon as practicable after
being notified of them. However, we are not able to guarantee that the data, material and
information on this Website or Mobile Applications is accurate or that there are no errors
or omissions in the data, material and information.
The content products and/or
services published on this Website or Mobile Applications or shared by any business
associate(s) may include inaccuracies or errors, including pricing errors. We do not
guarantee the accuracy of, and disclaim all liability for any errors or other inaccuracies
relating to the information and description of the content, products, and services. All such
information, software, products, and/or services are provided "AS IS" without warranty of
any kind. We do not monitor, verify or endorse data, material and information submitted or
provided by third parties which is included on the Website or Mobile Application and you
should be aware that such information may be inaccurate, incomplete or out of date. In
particular, we do not monitor, verify or endorse the information or quotations collected
from the product and service providers as presented to you on the Website or Mobile
Application. We are not responsible for any data, material or information included on the
Website or Mobile Application which has been provided by third parties. We disclaim all
warranties and conditions that this Website or Mobile Application, its services or any email
sent from We, our affiliates, and/or their respective suppliers/agents are free of viruses
or other harmful components.
We have provided
information/data base on the Website or Mobile Applications on an "as is where is " basis.
We expressly disclaim all warranties, express or implied, including, but not limiting to
implied warranties of merchantability, fitness for a particular purpose and
non-infringement. We are not responsible for any losses or damages arising from an inability
to access the Website or Mobile Application, from any use of the Website or Mobile
Application or from reliance on the data transmitted using the Website or Mobile Application
where such losses or damages are caused by any event beyond our reasonable control including
as a result of the nature of electronic transmission of data over the internet.
We are not responsible or
liable for any direct and/or indirect losses or damages suffered or incurred by you or for
any losses or damages suffered or incurred by you which were not foreseeable by us when you
accessed or used the Website or Mobile Application. Please be aware that by submitting your
details, you are making an offer to obtain the relevant product or service from the relevant
third party on its terms and conditions that may be accepted or rejected.
The contract for the products
and services by respective financial service provider will deemed to be concluded once your
request /application has been accepted, processed, approved and documentation for service
agreements has been signed .You will receive confirmation when your request /application has
been accepted. In case your request/application for any product or service is declined or in
case your request/application for any product or service is declined even after your
acceptance of offer /approval/sanction for any reason, we are not responsible or liable for
any losses or damages suffered or incurred by you in the process. However, we will take all
endeavours to get you another best deal as per your requirement by sharing your details with
other Banks, NBFCs, HFCs and Financial Institutions, Financial Services Companies or third
party but again we are not liable or responsible if we are unable to provide you product or
service as per your requirement. Some of our channels will provide you with access to third
party Website or Mobile Application who will host reviews about some of the products and/or
services available. We are not responsible or liable for any loss or damage you may suffer
or incur in connection with your use of any third party Website or Mobile Applications or
their reviews for any acts, omissions, errors or defaults of any third party in connection
with their Website or Mobile Applications.
You can apply for a number of
products and/or services via this Website or Mobile Applications. These services are not
provided by us but are instead provided by third parties over whom we do not have control.
It is your responsibility to satisfy yourself that you wish to obtain any product or service
before doing so. We are not responsible or liable for any loss or damage you may suffer or
incur in connection with any product or service you obtain after using this Website or
Mobile Application or for any acts, omissions, errors or defaults of any third party in
connection with that product or service.
Please be aware that the
information and descriptions of products and/ or services on this Website or Mobile
Application may not represent the complete descriptions of all the features and terms and
conditions of those products and/ or services. You must ensure that you carefully read all
the features and terms and conditions of any product or service before applying for it. If
you apply for and obtain any product or service, you will be contracting with a third party
who will be providing that product or service to you on their own terms and conditions. It
is your responsibility to ensure that you understand and agree with those terms and
conditions before entering into a contract to obtain that product or service.
We are not responsible or
liable for any loss or damage you may suffer or incur in connection with the terms and
conditions applying to any contract entered into by you with any third party in relation to
any product or service or for any acts, omissions, errors or defaults of any third party in
connection with those terms and conditions.
Any links to third party
Website or Mobile Application are provided for your interest and convenience only. We do not
endorse, recommend or accept responsibility for such third parties, their products and/ or
services, their Website or Mobile Application or for any information, opinions or views
given or advice provided by such third parties (whether on their Website or Mobile
Application s or otherwise).
Your use of any third party
Website or Mobile Application will be governed by the terms and conditions of use and
privacy policy applicable to that Website or Mobile Application. Such terms and conditions
of use and privacy policy will be different from these Terms and our Privacy Policy. It is
your responsibility to ensure that you understand and agree with the terms and conditions of
use and privacy policy of any third party Website or Mobile Application before using that
Website or Mobile Application. We are not responsible or liable for any loss or damage you
may suffer or incur in connection with the terms and conditions of use or the privacy policy
applying to any third party Website or Mobile Application or for any acts, omissions, errors
or defaults of any third party in connection with those terms and conditions of use and/or
privacy policy. Any views, opinions, advice or assistance which is given or provided to you
by a third party after you have used this Website or Mobile Application do not represent our
views, opinions, advice or assistance and are not checked, monitored, reviewed, verified or
endorsed by us.
We do not endorse, recommend
or take responsibility for any third party who provides you with any views, opinions advice
or assistance. You act or refrain from acting on any third party's views, opinions, advice
or assistance at your sole risk and sole discretion and you are solely responsible for any
decision to act or refrain from acting on such views, opinions, advice or assistance. We are
not responsible or liable for any loss or damage you may suffer or incur in connection with
such views, opinions, advice or assistance including in relation to their accuracy,
truthfulness or completeness or for any acts, omissions, errors or defaults of any third
party in connection with such views, opinions, advice or assistance. We are not liable for
the acts, errors, omissions, representations, warranties, breaches or negligence of any kind
of our affiliates or any business associate(s) or for any personal injuries, death, property
damage, or other damages or expenses resulting therefore. We and/or our affiliates have no
liability and will make no refund in the event of any delay, cancellation, strike, force
majeure or other causes beyond their direct control, and they have no responsibility for any
additional expense, omissions, delays or acts of any government or other
authority.
In no event shall we and/or
our affiliates be liable for any direct, indirect, punitive, incidental, special, or
consequential damages or any damages whatsoever including, without limitation, damages for
loss of use, data or profits, arising out of, or in any way connected with, your access to,
display of or use of this Website or Mobile Application or with the delay or inability to
access, display or use this Website or Mobile Applications (including, but not limited to,
your reliance upon opinions appearing on this Website or Mobile Applications; any computer
viruses, information, software, linked sites, products, and services obtained through these
site; or otherwise arising out of the access to, display of or use of these sites) whether
based on a theory of negligence, contract, tort, strict liability, or otherwise. Please be
aware that whilst this Website or Mobile Applications provide information on a wide range of
products or services, there may be other products or services available on the market which
are not shown on this Website or Mobile Applications and which may be more appropriate or
suitable for you than those shown on this Website or Mobile Applications.
Indemnity
You agree to indemnify and
hold us (and our officers, directors, agents and employees) harmless from any and against
any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or
other costs or expenses of any kind or nature, including reasonable attorneys' fees, or
arising out of or related to your breach of this Terms, your violation of any law or the
rights of a third party, or your use of the Website and/or Mobile Application.
Other Terms
You may not assign or
otherwise transfer your rights or obligations under these terms. We may assign our rights
and duties under these Terms without any such assignment being considered a change to the
Terms and without any notice to you. If we fail to act on your breach or anyone else's
breach on any occasion, we are not waiving our right to act with respect to future or
similar breaches. Other terms and conditions may apply to loans, or other financial products
that you may apply on the Website or Mobile Applications. You will observe these other terms
and conditions. The laws of the India, without regard to its conflict of laws rules, will
govern these terms, as well as your and our observance of the same. If you take any legal
action relating to your use of the Website Mobile Apps and or these terms, you agree to file
such action only in the courts located in Bangalore, India. In any such action that we may
initiate, the prevailing party will be entitled to recover all legal expenses incurred in
connection with the legal action, including but not limited to costs, both taxable and
non-taxable, and reasonable attorney fees. You acknowledge that you have read and have
understood these Terms, and that these Terms have the same force and effect as a signed
agreement.
POLICY EFFECTIVE DATE : April 1, 2020.